This Privacy Policy explains how Better Brain Lab LLC ("Better Brain Lab," "we," "us," or "our") collects, uses, and protects personal information when you visit hesham.us (the "Site") or contact us through it.
Better Brain Lab LLC is the data controller responsible for your personal information.
If you have questions about this policy or how we handle your data, contact us using the details above.
This policy applies to personal information we collect through the Site and related communications (email, scheduling, enquiry forms). It does not cover third-party websites or services we link to, which have their own privacy policies.
Information you provide to us:
Information we collect automatically:
We do not intentionally collect special categories of data (e.g., health, religion) through the Site. Please do not submit sensitive personal information through our forms.
We use personal information to:
Where the EU or UK General Data Protection Regulation applies, we rely on the following legal bases:
The Site uses cookies and similar technologies. For details on what we use and how to manage them, see our Cookie Policy. Where required, we request your consent before setting non-essential cookies.
We do not sell your personal information. We share it only as follows:
We are based in the United States and operate infrastructure in the United States and Germany. Your information may be transferred to, stored in, or processed in countries other than your own. Where we transfer personal data out of the EEA or UK, we rely on appropriate safeguards such as Standard Contractual Clauses or an adequacy decision.
We keep personal information only as long as necessary for the purposes described in this policy — for example, to respond to your enquiry, deliver services, and meet legal, accounting, or reporting requirements — after which we delete or anonymise it.
We use reasonable technical and organisational measures to protect personal information, including encryption in transit, access controls, and self-hosted infrastructure we control. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on where you live, you may have some or all of the following rights:
EEA / UK (GDPR): access; rectification; erasure; restriction of processing; data portability; objection to processing; and withdrawal of consent at any time. You also have the right to lodge a complaint with your local data protection authority.
California (CCPA/CPRA): the right to know what personal information we collect and how we use it; to request deletion; to request correction; to opt out of the "sale" or "sharing" of personal information (we do not sell or share personal information as defined by the CCPA); and not to be discriminated against for exercising your rights.
To exercise any right, contact us at privacy@hesham.us. We will respond within the timeframe required by applicable law. We may need to verify your identity before acting on a request.
The Site is not directed to children, and we do not knowingly collect personal information from anyone under the age of 16 (or the minimum age in your jurisdiction). If you believe a child has provided us with personal information, contact us and we will delete it.
The Site may link to third-party websites and services (for example, our scheduling page, social media, product stores, or other properties we operate). We are not responsible for the privacy practices of those third parties; please review their policies.
We may update this policy from time to time. We will post the updated version here and revise the "Last updated" date. Significant changes may be communicated by additional notice where appropriate.
